Diagnose software or hardware issues on one computer system or device, which may consist of opening up the device. (This fee is waived if MTI Unit is able to fix the issue and you decide to move forward with a repair quote from us.

Transfer files from existing hard drive to new customer-supplied hard drive. • Removal of existing hard drive from computer and installation of new hard drive. • Validate successful data transfer. • Up to 500 GB data transfer.

Our data recovery service is not 100% guaranteed due to the nature of the hard drive's reason for failing, but we will do our best to recover your data. If your data is not recovered, the only thing you pay is half the service charge

Installation of one computer with keyboard, mouse, monitor, and speakers (Provided by the customer) • Create and configure computer accounts • Install Operating System updates • Connect computer to existing home/office internet network • Installation of upto 5 customer supplied software titles • Remove undesired factory software tiles

Did you forget your windows or Mac password to log on No worries, we got you covered. We can reset that for you and get you back up and running. Supported Operating Systems: Windows 7, Windows 8, Windows 10, and Mac OS.

Installation of Operating System onto one system • Installation of critical drivers and/or software • Improvement of system speed (Service charge only covers the installation. The installation media must be provided by the customer.)

We will remove any errors that you are encountering on your Mac or Windows desktop/laptop wether it is affected by an application or the Operating System we have you covered

Improve start-up and shutdown time • Remove un-necessary programs from computer • Install windows updates • Create and configure computer accounts • Check to see if PC is protected with virus/malware protection, and provide user with options if necessary

Purchased parts to setup a custom computer and you realized it was more to handle than originally planned? No worries, we got you covered. We will place all parts together for you to ensure that your computer turns on. (The price does not include any missing cables/adapters or the installation of an Operating System on the hard-drive.)

Need us to install a computer part or two into your desktop computer? (Installation Items include 2 of any of these items combined: Hard-drive, webcam, microphone, video card, graphics card, gaming controller, power supply, etc.) (Operating System is not included if replacing your primary hard drive.)

Are you looking to increase the amount of available space via your hard-drive? We can assist by removing un-used programs, internet cache, downloaded files, and un-necessary files via user account folders.

Are you looking to install new memory ram modules onto your desktop or laptop to make your computer a little quicker * MTI Unit does not provide the memory ram modules, but can assist you in finding the best price possible.

Removal of viruses, spyware, and malware • Repair Operating System issues (Blue screen of death, and other boot-up issues) • Improvement of computer speed • Remove un-necessary files, and applications • Install the latest available windows updates and or virus definitions

Upgrade your existing Windows 7, Windows Vista, or Windows 8 to Windows 10.

Are you looking to add one new wireless capable device to your home or office wireless network? Look no further, we can help you with that. (Gaming Console, Desktop. Laptop, Cell Phone, Tablet, Wireless Card)

If you have a faulty wireless device, don’t worry, we will handle all of the complex techno mumbo jumbo for you and have it fixed in no time. Routers Access Points Network / Wi-Fi-Ready Devices (iPhone, Gaming Console, Network Hard drive, etc...) Bluetooth Devices

Need help with configuring VPN to access resources on a network that you are not physically connected to? Does your job wants you to work from home via a VPN connection? Look no further, we can help you with that. (The network you are attempting to connect to must have VPN enabled)

Install and configure one router • Ensure router has latest firmware • Assign SSID to router (Wireless Name) • Configure WiFi password • Configure the router admin account • Connect up to 3 devices to the wireless network. ($5 per extra device)

Are you tired of the wire clutter around your computer? If so: We will take the necessary steps to un-tangle and make things right. (Please note that the price only reflects a service charge. Wire management equipment needed varies based on your unique scenario.)

Take control of your computing tools with training from MTI UNIT. A technician will meet you at your home or office to provide an hour of one-on-one instruction for your choice of topics relating to your computer. • Navigating your computer: • We can provide lessons on how to navigate a Mac or Windows operating system, teaching you basic functions like manipulating windows, connecting devices, and using common keyboard shortcuts. • Surfing the Web: • We can demonstrate the basics of using your Web browser. • Using additional features: • We can give you an overview of any software included with the operating system, and a brief tutorial on how to use your music player, organize your photos and videos and more. • This service does not include installation or setup of any devices or software. Additional charges may be required for land travel beyond coverage areas.

Take control of your computing tools with training from MTI UNIT. A technician will meet you at your home or office to provide a two-hour of one-on-one instruction for your choice of topics relating to your computer. • Navigating your computer: • We can provide lessons on how to navigate a Mac or Windows operating system, teaching you basic functions like manipulating windows, connecting devices, and using common keyboard shortcuts. • Surfing the Web: • We can demonstrate the basics of using your Web browser. • Using additional features: • We can give you an overview of any software included with the operating system, and a brief tutorial on how to use your music player, organize your photos and videos and more. • This service does not include installation or setup of any devices or software. Additional charges may be required for land travel beyond coverage areas.

MTI Unit will configure up to 5 devices with your email accounts.

Would you like to cut your sim card, so that it can fit into a different mobile device We can cut the sim card for you! (Please note the price reflects a per sim card cut.)

Install or troubleshoot a printer • Update printer to latest original drivers • Printer test page • Provide basic training on use of printer (Please note that the price reflects one printer install/repair)

Connecting TV to your video components • Adding of Internet-capable TV and video components to existing wireless network • Perform any needed software or firmware updates • Configure two smart TV or smart Blu-ray player apps for media streaming • Programming of remote controls

Connecting your audio components to your surround sound speaker system or sound bar (Mounting not included) .